Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, store and process your personal data information in accordance with the Personal Data Protection Act, 2010 (“PDPA”) and its regulations.

By browsing, accessing or using the Website, you hereby consent and authorise us to;

1. Collect and store your Personal Data, including but not limited to: -

   • full name, passport or identity card number, contact information, mailing / email address, nationality and religion.

   • payment details including but not limited to your debit or credit card information, name of the cardholder, card number, billing address, expiry date and other bank account details.

   • purchase history.

   For the avoidance of doubt, Personal Data includes all data defined within the PDPA including all data you had disclosed to us when you register on our website, make purchases, subscribe to our newsletter, participate in our surveys or contests or contact us for inquiries or support or from cookies used on the Website.

2. Process your Personal Data, for the following purposes: -

   • process and fulfill your orders.

   • facilitate payment transactions / e-invoicing.

   • deliver products and services to you.

   • respond to your inquiries and provide customer support.

   • send you updates, news, promotional and marketing updates, mail or materials.

   • improve our Website, services and products.

   • maintenance and upkeep of customer records and development.

   • security and fraud / money-laundering prevention.

   • comply with legal and regulatory requirements.

   • any other purposes related to our business.

3. Disclose your Personal Data to the following third parties, where necessary:

   • payment processors and financial institutions involved in the payment processes.

   • relevant authorities involved in the e-invoicing.

   • any related companies and/or subsidiaries of Pahang Gold Sdn. Bhd., including thoseincorporated in the future.

   • auditors, consultants, lawyers, agents, accountants and/or advisors.

   • service providers, business partners and affiliates for business marketing and operationalpurposes.

   • other relevant government agencies, statutory authorities and/or industry regulators, if requiredby law.

4. Transfer your Personal Data:

   Your Personal Data may be transferred to companies within Pahang Gold Sdn. Bhd. group or service providers or product providers, as well as to locations and/or systems within or outside Malaysia only for order fulfillment and payment processing subject to strict confidentiality and appropriate levels of security safeguards.